Hospitality and Leisure:
Customer Experience:
At McCarthy, we specialise in customer experience recruitment for the hospitality and leisure sector, finding the people who turn good service into unforgettable experiences.
In a world where reputation rules, every interaction counts. We connect brands with customer experience professionals who blend empathy, energy, and operational know-how to keep guests coming back.
From front-line teams to senior CX leaders, we know how to spot talent that builds loyalty, boosts satisfaction, and makes every moment matter. If you’re ready to elevate your service standards, our customer experience recruitment expertise will help you find people who bring your brand to life.
Typical Customer Experience recruitment we deliver in Hospitality and Leisure:
- Head of Customer Experience
- Guest Experience Director
- Customer Service Manager
- Brand Experience Manager
- CRM & Loyalty Manager
- Customer Insights & Feedback Manager
- Training & Service Excellence Lead
- Guest Relations / Member Experience Manager
WHY PARTNER WITH US:
One consultant works one vacancy at a time.
We assess culture fit, not just role fit.
We are relentless, we won’t give up.
We treat your brand like it’s our own.