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How? The Role We Play:

Luxury Retail

Luxury retail recruitment is an art – and it’s one we’ve perfected. With 62 years of combined in-store leadership across our team, we understand the precision, polish, and passion it takes to thrive in this space. From boutique sales professionals to multi-site managers and full-scale retail transformations, we’ve partnered with some of the world’s most prestigious brands to build teams that embody excellence.

We take a bespoke, consultative approach to every search. Whether you’re opening a new flagship, strengthening your clienteling team, or elevating your store leadership, your dedicated talent expert will design a proactive strategy tailored to your brand. Every candidate is personally assessed against a customised competency and culture-fit framework to ensure they don’t just represent your brand – they live it.

Our placements are built to last, underpinned by long-term retention support that ensures every hire continues to deliver luxury-level results long after they’ve joined.

retail recruitment

Our Mission

To redefine recruitment, putting culture fit at the heart of every decision, and revolutionise the way talent is acquired and nurtured.

Retail recruitment

Our Process

Understanding your business

We get to know your values and culture and what makes you unique in your market

Detailed behavioural job brief

Your dedicated Account Manager will bring everyone together to ensure stakeholders all agree on what good looks like

Diversity focus

We are experts in attracting diverse pools of talent to support businesses building an inclusive culture

We leave no stone unturned in our pro-active search for the best talent

We will actively head hunt talent for your role from businesses we know will have the best fit for you

Pro-active search strategy

We leave no stone unturned in our pro-active search for the best talent

Advertising strategy

We will use branded, unbranded and video advertising across a wide range of resources to attract as large a pool of talent as possible

Skills and behavioural interview assessment

We face to face interview for skill but most importantly behaviours to ensure candidates fit your culture

Candidate presentation

We will present the absolute best talent in the market and highlight all areas where they match your detailed brief

Expert candidate management & retention

We manage every step of the process in ultimate detail so you don’t have to including resignation, counter offer management and retention