Having a happy team and having high retention is the ideal we all strive for. At McCarthy it is something we pride ourselves on in our own team but also with our clients. We aim to recruit the right people in to your teams so that they are retained however this can be affected by a number of areas that are outside our control but can be improved with our advice and support. Such areas include:
There are a number of ways that we can assist you with this but the first action would be to work with you to understand why it is happening. We have over time carried our detailed retention surveys for major retailers including Tesco and Home Retail Group.
We can improve you candidate retention by at least 10% by spending time with your leavers, understanding why they have left and ensuring that you maximise your ability to retain your top performers.
We started working with BP in 2005 and from the very beginning it became apparent that candidate retention was a concern within the business. Together we identified that the business was losing a high percentage of new recruits within the first six to twelve months and offered to conduct an analysis of candidate feedback which highlighted the following issues;
Following on from this valuable data, we worked with the People & Capability Manager to identify the best standards in place within the business and the key things that made a difference to the candidate experience and quality of training being delivered.
To measure this we ensured the following;
The results of this improved new starter dropout rates from over 50% to under 15% during the first 12 months of this work taking place. Many of the key actions remain as on-going activities within our recruitment process for this valued client.