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Engaging McCarthy as the ‘go-to’ agency since the rebrand at Carpetright was not been a decision that I regretted once as they truly delivered in every way against the promises that they made us when at our first meeting with them. As a business, we had been driving a strong cultural change and McCarthy has worked closely with us to understand the business and work with us during that change process.
Through developing true business partnerships with each of the Regional Managers and HR Business Partners they were able to deliver what we need when we need it. The McCarthy Team has placed across the Carpetright business from Store Management roles to Home Flooring Surveyors as well as supporting us with finding talented Regional Managers and filling Head Office roles as well such as buyers and merchandisers.
McCarthy delivers by listening and doing what they promise, they are straight talking and understand that their service has to deliver a return on investment. They go above and beyond and we have an honest, challenging, and trusted relationship and refreshingly this works both ways. The quality of the candidates McCarthy has been able to source for us has surpassed those that we have been able to find ourselves and additionally, they have even managed to fulfill what we would consider ‘hard to fill’ vacancies without fail.
I have thoroughly enjoyed dealing with Kate, Ian, and our designated Account Manager who is always on hand and never fails to pick up the phone to us no matter what day or time. I would highly recommend McCarthy as a recruitment partner which is why I have continued the relationship beyond my role at Carpetright and for me their consultancy services set them apart, they are so much more than a traditional agency.
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