Electrolux HR & Professional Services
We have worked with Electrolux since 2011, building a trusted partnership with their HR and recruitment team and delivered a consistent level of talent to the business that has typically progressed to furthermore senior roles in the business. Our outreach to candidates who would not perhaps consider the brand over the years has seen us bring a wealth of difference to the business which would only be possible through our thorough understanding of the culture, values, and individuals who head up each of the key functions in the business. We are a true extension of the Electrolux brand, not only delivering on senior hires but also volume projects to support new contact centres, the key highlights of our long-standing relationship are as follows:-
Functions worked across/roles placed
HR – HR Manager, Product Training Manager, Product Training Specialist, Product Trainer
Sales & Account Management – Head of Sales, Key Account Manager, Channel Manager, Senior National Account Manager, Regional Sales Manager, Sales Activation Manager, Regional Account Manager
Contact Centre – Customer Service Executive, Customer Service Team Leader, Contact Centre Operations Manager, Head of Customer Contact centre, Contact Centre Team Leader, Call Centre Advisor
Customer Service – Head of Retail, Head of Ownership Solutions, Consumer Care Manager, Field Operations Manager & UK Service & Technical Manager
Legal & Compliance – Legal Counsel
Logistics/Warehousing – Spares Warehouse Manager, Demand Planning Manager & Demand Planning Specialist
Marketing – After Market Sales Executive, Senior Digital Marketing Manager, Customer Marketing Specialist, Consumer Marketing Manager, Product Specialist Manager, Product Specialist Co-ordinator
Category Management/Buying – Product Line Manager
E-Commerce – Online Activation Manager, Customer Marketing Executive
Procurement – Contract Manager
Key success highlights
Diversity mix – 50% female v’s 50% male (Business has traditionally been made up of around 70% male v’s 30% female population)
Success ratio – Across all roles, we have achieved a success ratio of 1:2.4 from CV’s sent to placement
Acceptance ratio – Currently running at 98% since 2011
Retention – No leavers leave within the first 12 months of employment
A key criterion for the people we identify for Electrolux is their ability to develop to the next level and beyond in the business, some highlights of this are as follows:-
Head of Sales to MD of UK & Ireland within 5 years
Product Line Manager to Head of Product Line
Head of Ownership Solutions to VP of Services & Spares EMEA
We wouldn’t go to anyone else for our senior recruitment. McCarthy goes above and beyond every time and we recognise that they deliver candidates to us that we just wouldn’t attract ourselves.
We know from experience that their candidate management and rapport building has ensured senior hires have engaged with us because of their professionalism and ability to sell our opportunity with engagement and accuracy.
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